Contact

Let’s talk about your business’s IT.

Have a question, a project, or a problem that needs solving? Reach out and you’ll hear back from me — Ryan — personally, usually within a few business hours.

Get in touch

Three easy ways to reach me


Call or text
Fastest for urgent issues — you’ll reach me directly.

(619) 997-6571

Call now


Email
Best for details, quotes, or sending over information.

rshackelford@ht-cs.net

Send an email


Book a consultation
Pick a time for a free, no-obligation call.

Free · No obligation

Book now

Dealing with an urgent security issue? Don’t wait for a callback — call (619) 997-6571 now, or see Hacked? Start Here for the first steps to take.

What to include

A quick description of the issue or project, and when it started.
How many people or devices are affected.
Your setup — Windows or Mac, Microsoft 365 or Google Workspace, and any key apps.
Whether it’s urgent — if you’re mid-incident, please call instead.

What to expect

A prompt reply — typically within a few business hours.
Clear next steps — a plan and an honest time and cost estimate.
Secure remote support — encrypted sessions you control and can end anytime.
Private & professional — your information stays confidential, always.

Hours & coverage

When and where I work

Primary
Nationwide remote
Secure, encrypted sessions anywhere in the U.S. — this is how most work gets done.
Hours
Mon–Fri, 8am–6pm PST
Same-day response on business days. After-hours available for emergencies.
Local option
On-site by arrangement
Available in the Temecula & Palm Springs area when hands-on help is needed.

HTCS works with businesses and professional practices only — not consumers or home users.

Tell me what’s going on

Share a few details and I’ll get back to you personally with clear next steps. Prefer to talk it through? Call (619) 997-6571 or book a free consultation.






    No obligation. If I’m not the right fit, I’ll say so and point you in a better direction.

    Mid-incident? Please call (619) 997-6571 instead — it’s faster.