Privacy Policy
Last updated: June 2026
High Tech Computer Solutions (“HTCS,” “we,” “us,” or “I”) respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. HTCS provides IT services to businesses and professional practices only.
Information we collect
We keep data collection to a minimum. There are two ways information is collected on this site:
- Information you provide through our contact form. When you request a callback or consultation, we collect the details you submit — typically your name, business name, phone number, and any message you choose to include. You provide this voluntarily so we can respond to your inquiry.
- Information collected automatically through analytics and advertising tools. Like most websites, we use Google services (including Google Analytics and Google Ads conversion tracking) that automatically collect technical information such as your IP address, browser and device type, pages visited, and how you arrived at our site. This is gathered through cookies and similar technologies.
How we use your information
- To respond to your inquiry and contact you about the services you requested.
- To understand how visitors find and use our website, so we can improve it.
- To measure the performance of our advertising (for example, whether an ad led to an inquiry).
We do not sell your personal information, and we do not share it with third parties except as described below.
Cookies and tracking
This site uses cookies and similar technologies, primarily through Google Analytics and Google Ads, to measure traffic and advertising performance. You can control or disable cookies through your browser settings. You can also opt out of Google Analytics tracking using Google’s opt-out browser add-on, and you can manage ad personalization in your Google Ad Settings.
Third-party services
We rely on Google’s services for analytics and advertising. When these tools operate on our site, Google may process your information in accordance with its own privacy policy, available at policies.google.com/privacy. We do not control how Google handles data collected through its services.
How long we keep information
We retain inquiry information for as long as needed to respond to you and, if you become a client, for the duration of our working relationship and a reasonable period afterward. Analytics data is retained according to Google’s standard retention settings.
How we protect your information
We take reasonable measures to protect the information you provide. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your choices and rights
You may contact us at any time to ask what information we hold about you, to request that we correct or delete it, or to opt out of future contact. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA). California residents may request disclosure or deletion of their personal information and may opt out of the “sale” of personal information — note that we do not sell personal information. To exercise any of these rights, email us at the address below.
Children’s privacy
This website and our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.
Contact us
If you have any questions about this privacy policy or wish to make a request regarding your information, please contact:
High Tech Computer Solutions
Email: rshackelford@ht-cs.net