About HTCS

One expert who knows your business — and answers the phone.

High Tech Computer Solutions is led personally by Ryan Shackelford: 20+ years keeping businesses secure, supported, and running without the cost of an in-house IT department.

Ryan Shackelford, founder of High Tech Computer Solutions

Meet Ryan

Hi, I’m Ryan — the founder of HTCS.

“For more than 20 years I’ve helped businesses and professional practices keep their technology secure, reliable, and out of the way. HTCS works exclusively with businesses and professional practices — not consumers or home users. I started High Tech Computer Solutions on a simple idea: a business shouldn’t need a big internal IT department or a faceless call center to get expert help — it should be able to call one person who knows its systems and picks up the phone.

That person is me. When you work with HTCS, you work with me directly — no ticket queues, no hand-offs, no jargon. I handle the security, support, and automation so you can get back to running your business.

20+Years in IT
500+Issues resolved
5.0★Google rating
NationwideRemote support

Why work with me

What you get with HTCS

The difference isn’t just technical skill — it’s how the work gets done.

One accountable expertYou work directly with me, start to finish. I know your systems, and I answer the phone — no call centers, no ticket roulette.

Plain-English communicationI explain what I’m doing and why, then follow up with clear notes — instructive, never condescending.

Business-grade securityFirewalls, antivirus, content filtering, encrypted backups, VPNs, and access controls configured to protect your business.

Fast, reliable responseSame-day response, with most issues resolved quickly over secure remote sessions — often without anyone leaving the office.

How I work

Simple to start. Easy to rely on.

1

Consult

We assess your current setup, security, and goals on a free, no-obligation call.

2

Plan

You get a clear scope and flat, predictable pricing — hourly, project, or a monthly plan.

3

Support

I implement, secure, and support your systems — on call whenever your team needs me.

In their words

Trusted to fix it right

★★★★★

“In my decades using IT consultants and advisors, Ryan’s combination of traits is difficult to find. Extremely responsive and consistently punctual — you truly cannot do better than him.”

Raymond Bartus
Long-time client · Google review
★★★★★

“Ryan is absolutely top notch in his knowledge, speed and expertise. I’ve depended on him for several years — whether it’s my computer, phone, or our servers and more complicated questions.”

Sirikirtan Fluck
Multi-year client · servers & devices
★★★★★

“Knowledgeable and patient — he explained what he was doing in a way that was instructive, never condescending. I won’t hesitate to call on him again.”

Debbi Holmerud
Remote support · Google review

Let’s make your technology an advantage.

Book a free, no-obligation consultation and I’ll tell you honestly how I can help secure, support, and streamline your business.






    No obligation. If I’m not the right fit, I’ll say so and point you in a better direction.