Your IT department, on a flat monthly plan.
Managed IT support for small businesses and professional practices — proactive monitoring, security, and same-day help from one accountable expert who knows your systems. Remote-first nationwide, on-site in Southern California.
What’s included
Everything a small business needs from IT
One plan covers the day-to-day and the behind-the-scenes — so problems get prevented, not just fixed.
Proactive Monitoring & Maintenance
Your workstations and network are watched and maintained continuously — updates, patches, and small issues handled before they interrupt your day.
Security & Backups
Business-grade antivirus, firewall management, access controls, and automated, monitored backups — documented for audits and insurance.
Helpdesk That Answers
Email, apps, printers, Wi-Fi, “it just stopped working” — your team calls or messages and gets Ryan, not a ticket queue. Same-day response.
Workstation Lifecycle
New PCs and Macs configured to your standard — software, security, and accounts ready on day one. Old machines wiped and retired safely.
Email & Cloud Administration
Microsoft 365 and Google Workspace managed properly — accounts, sharing, security policies, and migrations handled for you.
Priority & After-Hours Response
Higher-tier plans include priority SLAs and after-hours coverage, so a critical issue never waits until morning.
Who it’s for
Built for offices that can’t afford downtime
HTCS supports businesses and professional practices only — teams of roughly 1–50 where every hour of downtime costs real money.
Professional practices
Law, medical, dental, accounting, and real estate offices with security and compliance obligations.
Small businesses
1–50 employees who need an IT department without the cost of a full-time hire.
Remote & hybrid teams
Secure remote access, VPN, and cloud tools that work from the office, home, or the road.
Growing teams
Standardized onboarding so new hires get a ready-to-work machine on day one.
Plans
Flat monthly pricing, per user
All-inclusive plans starting at $600/month — no long contracts, cancel anytime with 30 days’ notice. Full details on the pricing page.
Essential
- Proactive monitoring & maintenance
- Patch & update management
- Business-hours response
Growth
- Everything in Essential, plus:
- Priority response
- Quarterly security & systems review
Premium
- Everything in Growth, plus:
- Priority & after-hours SLA
- Advanced security monitoring
Need one-off help instead? Pay-as-you-go support is $120/hour — see pricing.
Doing the in-house vs. outsourced math?
A full internal IT department — CIO, sysadmin, and help desk — runs $485,000–$660,000 a year fully loaded. We broke down every line item with sourced 2026 data: Outsourced IT vs. hiring an internal CIO — the full cost comparison.
How it works
Up and running in three steps
1. Free assessment
We review your current setup, security, and pain points on a no-obligation call.
2. Onboarding
Monitoring, security, and backups deployed — usually within the first week, with no disruption to your team.
3. Ongoing care
Problems prevented, questions answered, and a quarterly review so IT keeps up with your business.
FAQ
Managed IT questions, answered
What does managed IT support actually include?
Everything your business needs day to day: monitoring and maintenance, patching, security, backups, helpdesk support for your team, and email/cloud administration — for one flat monthly price per user.
How fast do you respond?
Same-day response on business days for all plans, with priority and after-hours SLAs on Growth and Premium. Mid-emergency? Call (619) 997-6571 and you reach Ryan directly.
Do we have to sign a long-term contract?
No. Plans are month-to-month and you can cancel anytime with 30 days’ notice. Pay annually and save about 10%.
We’re not local — can you still support us?
Yes. Support is remote-first and works nationwide through secure, encrypted sessions you control. On-site visits are available in the Temecula and Palm Springs areas when hands-on help is needed.
Can you handle compliance-sensitive offices like medical or legal?
Yes — security controls, access management, and backups are configured and documented with audits and insurance requirements in mind, and everything is explained in plain English.
Stop being your own IT department.
Book a free consultation and get an honest assessment of your setup — plus a clear, written quote for what managed support would cost your office.
No obligation. If I’m not the right fit, I’ll say so and point you in a better direction.