Simple, transparent pricing.
Pay-as-you-go for one-off work, a flat monthly plan for ongoing support, or a fixed-price project for the bigger builds — always with a written estimate up front and no long contracts. One accountable expert, 20+ years of experience.
How pricing works
Three ways to work with us
Most clients start with one and grow into another. Pick what fits today — you can change anytime.
Hourly Support
Best for one-off fixes, projects, and overflow help — billed in 30-minute increments.
Monthly Retainer
Best for ongoing, proactive support and peace of mind — all-inclusive support, priced per user.
AI Automation
Best for AI-based security hardening and AI automation projects.
Monthly retainers
Ongoing support on a flat monthly plan
Proactive monitoring, priority response, and a single expert who already knows your systems. Plans are all-inclusive and priced per user — flat, predictable, and they scale exactly with your team.
Essential
- Proactive monitoring & maintenance
- Patch & update management
- Business-hours response
- Best for solo offices & teams of 1–3
- One point of contact — Ryan
Growth
- Everything in Essential, plus:
- Priority response
- Quarterly security & systems review
- Light automation tune-ups included
- Best for 4–15 users / workstations
Premium
- Everything in Growth, plus:
- Priority & after-hours response SLA
- Dedicated monthly planning
- Advanced security monitoring
- Discounted project & automation rates
Pay annually and save ~10%. Month-to-month — no long contracts, cancel anytime with 30 days’ notice.
How do these plans compare to hiring in-house?
Even our Premium tier costs a fraction of one IT hire. An internal CIO plus support staff runs $485K–$660K a year; a 50-person company typically pays $90K–$160K outsourced. See the line-by-line math: Outsourced IT vs. internal CIO — 2026 cost comparison.
Pay-as-you-go
Hourly support, billed fairly
No retainer required. Every hourly job starts with an upfront estimate and is billed in 30-minute increments — no rounding up to the hour.
Standard Rate
One-off fixes, projects, and scheduled work during normal business hours. Billed in 30-minute increments with an estimate before we begin.
After-Hours & Emergency
Evenings, weekends, holidays, and urgent incidents (1.5× standard). When something can’t wait until morning, we’re on it.
AI systems & automation
Automation that pays for itself
Custom AI and workflow automation, scoped to your process and delivered for a fixed price — no open-ended meters. We map the work and give you a firm quote before any build begins.
Core Automation Pipeline
- Discovery & process mapping
- Integrations with your existing tools
- An AI step — drafting, classification, or review
- Testing, documentation & handoff
- 30 days of post-launch support
Advanced / Custom Build
- Everything in Core, plus:
- Multiple connected workflows
- Custom AI tuned to your data
- Team training & playbook
- Dashboards, monitoring & 90 days support
Automation Care Plan
- Monitoring & error alerts
- Monthly tuning & improvements
- Priority fixes
- Usage & ROI reporting
Not sure where automation can help? A free consultation includes a quick look at the tasks most worth automating in your business.
Common projects
Starting-from pricing for one-time work
Every project begins with a free consultation and a written, fixed estimate. Final pricing depends on your team size, systems, and scope.
| Project | Starting from |
|---|---|
| New workstation setup & standardization | $175 / device |
| Network & security hardening | $2,500 |
| Secure remote access & VPN setup | $1,500 |
| Email / Microsoft 365 / Google Workspace migration | $750 |
| Backup & disaster-recovery setup | $1,200 |
| Business website design | $2,500 |
| Managed website hosting | $45 / month |
| “Got hacked?” emergency response & cleanup | $500 |
Prices in USD. These are starting points — you’ll always get a firm quote before any work begins.
No surprises
What every engagement includes
Upfront estimates
You approve the scope and price in writing before any work starts.
No long contracts
Retainers are month-to-month. Cancel anytime with 30 days’ notice.
Billed in 30-min increments
Hourly work is precise and fair — no rounding up to the full hour.
One accountable expert
You work with Ryan directly — not a rotating help desk.
Pricing FAQ
Common questions
Do you require a long-term contract?
No. Retainers are month-to-month and you can cancel anytime with 30 days’ notice. Prefer to commit? Pay annually and save about 10%.
How does the hourly rate work?
Standard work is $120/hour, billed in 30-minute increments with an upfront estimate. After-hours and emergency work — evenings, weekends, and urgent incidents — is billed at $180/hour (1.5×).
What’s the difference between a retainer and a project?
A retainer is ongoing monthly support, all-inclusive and priced per user. A project is a one-time, scoped engagement — a migration, security hardening, a website, or an automation build — delivered for a fixed price.
How is automation priced?
Automation builds are fixed-price based on scope, starting at $10,000 for a core pipeline. We map the process and give you a firm quote before any build begins, so there are no open-ended bills.
What if I’m not sure what I need?
Start with a free consultation. We’ll assess your setup and recommend the most cost-effective path — hourly, retainer, or project.
Not sure which fits? Let’s map it out — free.
Book a no-obligation consultation and I’ll recommend the right pricing for your business — with a clear, written estimate before any work begins.
No obligation. If I’m not the right fit, I’ll say so and point you in a better direction.